Usecases

Privacy Policy
Last Updated: 8/27/24

1. Introduction

Welcome to Phantom ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our project management SaaS tool and related services (collectively, the "Service").

By accessing or using our Service, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

We collect several types of information from and about users of our Service, including:

2.1 Personal Information

Name
Email address
Company name
Job title
Billing information
IP address
Device information

2.2 Usage Data

Log data
Analytics data
User-generated content within the Service

3. How We Collect Information

We collect information:

Directly from you when you provide it to us
Automatically as you navigate through the Service
From third parties, such as our business partners and other third-party providers

4. How We Use Your Information

We use the information we collect about you or that you provide to us to:

Provide, maintain, and improve our Service
Process transactions and send related information
Send administrative information, such as updates, security alerts, and support messages
Respond to customer service requests and other inquiries
Personalize your experience on our Service
Carry out our obligations and enforce our rights
Comply with legal obligations

5. Disclosure of Your Information

We may disclose personal information that we collect or you provide:

To our subsidiaries and affiliates
To contractors, service providers, and other third parties we use to support our business
To fulfill the purpose for which you provide it
For any other purpose disclosed by us when you provide the information
With your consent
To comply with any court order, law, or legal process
To enforce our Terms of Service and other agreements
If we believe disclosure is necessary to protect our rights, property, or safety

6. Data Security

We implement reasonable security measures to protect your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access to your personal information
Correction of inaccurate or incomplete information
Deletion of your personal information
Restriction of processing
Data portability
Objection to processing

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. International Data Transfers

As we are based in the United States, your information may be transferred to, stored, and processed in the United States. By using our Service, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules than in your country.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). Please refer to our California Privacy Rights section for more information.